Terms and Conditions

Contract conclusion

With your verbal or written registration by mail, email or phone, a binding contract exists between you and Cultura Montis. Through the booking, you acknowledge the general conditions as part of the contract between you and Cultura Montis.

Terms of payment

Day hikes are to be payed in cash at the beginning of the hike. All other hikes are to be paid before the commencement of the hike.

Cancellation by costumer

If you can not participate you are asked to give written notion as soon as possible. In case of cancellation Cultura Montis can charge you the following fee:
29 to 20 days prior to departure: 30%
19 to 10 days prior to departure: 50%
9 to 3 days prior to departure: 80%
2 to 0 days prior to departure: 100%

Cancellation by Cultura Montis

If a hike has to be cancelled due to Acts of God, safety concerns, weather and nature condition paid fees will be returned.

Trip itinerary

Cultura Montis tries to adhere to the trip itinerary, but in causes of force majeure the guide has the right and responsibility to make changes to any of the days on the itinerary. Guide’s decisions are final.

Insurances

The participant is not insured by Cultura Montis. You are obliged to insure that you have sufficient health and accident insurance coverage. We recommend the membership with REGA. 

Appeals

Appeals or damages are to be communicated immediately. The guide will make every effort, within the confines of the program and the possibilities available, to remedy the situation. Is there no sufficient remedy or you whish to make damage claims, these must be received, in writing, within four weeks of the end of the hiking trip.
 

Liability

Damage claims against Cultura Montis are excluded, as far as the damage was not caused by negligence or intentionally.

Applicable Law and Area of Jurisdiction

Swiss Law is exclusively applicable for the contracted relationship. Legal domicile is Basel.